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MeloHello

Your Business Isn’t Standard. Your Software Shouldn’t Be Either.

Powerful WhatsApp-based business communication, built around the way your business actually works.

MeloHello helps businesses manage customer conversations, automate repetitive communication, organize leads, follow up with customers, and build smarter WhatsApp workflows — without paying the huge platform prices normally associated with business software.

Start from ₹599/monthTalk to Us About Customization

Plans from ₹599/month + applicable GST

WhatsApp/Meta conversation or messaging charges, where applicable, are separate from your MeloHello subscription.

MeloHello · InboxLive
  • AAnita S.2mDo you have the blue kurta in medium?Retail2
  • RRahul M.11mCan I book Saturday, 4pm?Salon
  • TTable 4 — delivery24mOrder confirmed · 2 × ThaliRestaurant1
  • VVikram R.1hTechnician assigned · ETA 40 minService
Anita S.Meera I.
  • Hi, do you have the blue kurta in medium?
  • Yes — 3 in stock. Want me to reserve one?
  • Yes please
Workflow ranOrder ORD-2291 created · reserved for 24h
Suggested replyAsk whether they want delivery or store pickup.
  • New customer message
  • Order confirmation
  • Payment reminder
  • Appointment reminder
  • Customer follow-up
  • Lead notification
  • Staff notification
  • AI-assisted reply

One message, five moves

  1. Customersends a message
  2. WhatsAppchannel
  3. MeloHellounderstands it
  4. Automation + AI + Teamact on it
  5. Businessmoves forward

Built for businesses including:

Built for Businesses That Don't Want Complicated Software.

Everything here exists because a business asked for it — not because a feature matrix looked thin without it.

  • WhatsApp-first communication

    Manage business conversations and customer communication from one place.

  • Automated follow-ups

    Reduce the number of customers who disappear simply because nobody followed up.

  • Smart replies

    Use AI-assisted responses to help your team respond faster.

  • Business workflows

    Turn repetitive tasks into automated workflows.

  • Customer organization

    Keep customer conversations and business information organized.

  • Team collaboration

    Give your team a structured way to handle customer communication.

  • Notifications

    Automatically notify the right person when something important happens.

  • Custom workflows

    If your business needs something different, MeloHello can be customized.

  • Reports

    Understand conversations, leads, follow-ups, conversions and business activity.

  • Need something that isn't on this list?

    That is usually the interesting part. Tell us what your business does and we will work out the rest.

    Describe your workflow

Plans from ₹599/month + applicable GST

Stop Paying for Software You Don’t Need.

Many business platforms are designed for large organizations with large budgets. You end up paying for:

Where the budget usually goes

  • Complicated features
  • Expensive platform subscriptions
  • Features your business never uses
  • Long contracts
  • Complex implementation
  • Generic workflows

Where it goes here

Start small. Pay less. Customize when you need more.

MeloHello takes a different approach. We build around your business instead of asking your business to fit into a rigid platform.

  • Simple pricing.
  • Practical features.
  • Real customization.

Three things we built this around.

Most businesses move through them in this order — start cheap, shape it to fit, then add power as the volume arrives.

  • 01

    Low Cost

    Business software shouldn’t cost a fortune.

    Designed for businesses that want useful technology without committing to expensive enterprise software.

    ₹599

    per month, + applicable GST

  • 02

    Built Around Your Business

    Your workflow is not our limitation.

    Different businesses work differently. We can customize MeloHello around your:

    We configure around your

    • Customer flow
    • Sales process
    • Booking process
    • Follow-up process
    • Staff workflow
    • Notification system
    • Reporting requirements
    • Automation requirements
  • 03

    Grow When You Need It

    Start simple. Add power later.

    You don’t need to buy an expensive system on day one. Start with the essentials, then add:

    Add when you grow

    • More automation
    • AI
    • Custom workflows
    • Advanced reporting
    • Integrations
    • Team features
    • Custom modules

This is what your team actually opens every morning.

Three surfaces do most of the work: the conversation queue, the workflow rules behind it, and the reporting that tells you if any of it is working.

MeloHello · InboxLive
  • AAnita S.2mDo you have the blue kurta in medium?Retail2
  • RRahul M.11mCan I book Saturday, 4pm?Salon
  • TTable 4 — delivery24mOrder confirmed · 2 × ThaliRestaurant1
  • VVikram R.1hTechnician assigned · ETA 40 minService
Anita S.Meera I.
  • Hi, do you have the blue kurta in medium?
  • Yes — 3 in stock. Want me to reserve one?
  • Yes please
Workflow ranOrder ORD-2291 created · reserved for 24h
Suggested replyAsk whether they want delivery or store pickup.
Workflows4 rules
  • New enquiryAssign + greet
  • No reply in 24hFollow up
  • Order deliveredAsk for feedback
  • Payment overdueRemind accounts
ReportsLast 7 days
Conversationsanswered and assigned
MonSun

  • Every conversation in one queue

    One place to see who asked what, who is answering, and what is still waiting. No scrolling through staff phones.

  • Rules instead of reminders

    Follow-ups, confirmations and notifications run on their own schedule — not on whoever remembers.

  • Visibility you can act on

    Conversations, leads and follow-ups in one view, so "how busy are we?" becomes a fact instead of a feeling.

Screens shown are illustrative of the interface, not customer data.

You Tell Us How Your Business Works. We'll Help Make MeloHello Work That Way.

A clothing store doesn't work like a workshop. A clinic doesn't work like a restaurant. So why should they all use exactly the same software? Pick the closest match — the workflow below changes with it.

Retail

A product question becomes an order, a delivery and a reason to talk again.

Turn customer inquiries into organized sales opportunities.

Every inquiry ends with a recorded order or a scheduled follow-up.
Tell us how your business works

Customer message to finished job

  1. Customer inquiry
  2. Product details shared
  3. Availability confirmed
  4. Order placed
  5. Payment collected
  6. Delivery update sent
  7. Follow-up scheduled

Also configured for:

  • Clinics

One Platform. Many Businesses.

Same product underneath. Different workflow on top — because the workflow is the part that has to match.

  • Retail

    Turn customer inquiries into organized sales opportunities.

    See the workflow

  • Restaurant

    Handle orders, updates and customer communication more efficiently.

    See the workflow

  • Salon & Beauty

    Appointments, reminders, customer follow-ups and staff notifications.

    See the workflow

  • Service Businesses

    Manage requests, assignments, updates and completion workflows.

    See the workflow

  • Real Estate

    Capture leads, follow up automatically and organize conversations.

    See the workflow

  • Automotive

    Customer inquiries, service updates, reminders and follow-ups.

    See the workflow

  • Clinics

    Appointments, reminders and customer communication.

    See the workflow

  • Custom Business

    Have a workflow nobody else has? We’ll help build around it.

    See the workflow

Your business isn't in this list, is it?

Good. That is the conversation we actually enjoy.

Show us your workflow

What If Your Software Worked Exactly Like Your Business?

Workflow · New enquiry

  1. WHENCustomer sends a messageAny channel, any hour.
  2. CHECKIs this a new customer?MeloHello checks your customer records.
  3. THENCreate leadThe conversation becomes a tracked opportunity.
  4. THENNotify salespersonThe right person, immediately.
  5. WAIT24 hoursNo manual reminder needed.
  6. CHECKDid customer respond?MeloHello watches for a reply.
  7. IF NOSend follow-upThe conversation keeps moving without you chasing it.

This is MeloHello.

  • Not just messaging.
  • Business logic.

Every step above is a decision your team currently makes by hand. MeloHello makes it once, then runs it.

Build this for my business

If You Do It Repeatedly, We Can Probably Automate It.

Each line below is one rule. You pick which ones are worth having.

  • Customer asks a common questionSend an automatic response

  • New lead arrivesNotify the salesperson

  • Appointment is bookedSend a confirmation

  • Appointment is tomorrowSend a reminder

  • Payment is pendingSend a reminder

  • Order is completedRequest feedback

  • A lead goes inactiveTrigger a follow-up

  • A message looks importantNotify the manager

And if your workflow isn’t on this list, tell us what it is.

Describe My Workflow

Let MeloHello Handle the Repetitive Work.

Your team shouldn’t have to manually type the same replies, remember every follow-up, or constantly check whether something needs attention. MeloHello can help automate repetitive communication and assist your team with smarter workflows.

Examples of what we automate

  • Automatic customer replies
  • Lead qualification
  • Follow-up reminders
  • Payment reminders
  • Appointment reminders
  • Order updates
  • Customer notifications
  • Internal staff alerts
  • AI-assisted responses

More automation. Less repetitive work.

Your Customers Talk to Your Business. Not to Five Different Phones.

Bring customer communication into one organized business system.

  • Team access
  • Conversation assignment
  • Internal organization
  • Follow-up tracking
  • Notifications
  • Business-level visibility

One business number, one system of record

Owner
SalesSupportAccountsOperations
MeloHelloOne shared conversation history
Customers

You Don’t Need a Giant Platform.

You need software that solves your problems. MeloHello is designed around a different idea:

Small business doesn’t mean small ambition.

  • Start with what you need.
  • Don’t pay for what you don’t.
  • Add functionality when you actually need it.
  • Customize when your business requires it.
  • Grow without rebuilding your entire system.
See what it costs

From ₹599 a month. And the price you see is the platform price.

Every plan is a MeloHello subscription price. GST and third-party messaging charges sit outside it, and we say so on the card.

  • Starter

    For businesses getting started with organized customer communication.

    ₹599/ month

    + applicable GST

    Includes

    • WhatsApp business communication
    • Customer management
    • Basic conversation management
    • Basic automation
    • Team access
    • Customer follow-ups
    • Basic reports
    • Standard support
    Start with Starter
  • Most Popular

    Growth

    For businesses that need more automation and customization.

    ₹1,499/ month

    + applicable GST

    Everything in Starter, plus

    • Advanced automation
    • AI-assisted responses
    • Advanced follow-ups
    • Custom workflow configuration
    • Advanced reports
    • More team capabilities
    • Business-specific configuration
    • Priority support
    Choose Growth

  • Custom

    For businesses that want MeloHello adapted deeply to their workflow.

    ₹2,999/ month

    + applicable GST

    Everything in Growth, plus

    • Extensive workflow customization
    • Custom business modules
    • Advanced automation
    • Custom dashboards
    • Custom reports
    • API / integration support
    • Business-specific workflows
    • Dedicated onboarding
    • Priority customization support
    Talk to Us

Need something different? We can build a custom plan around your business requirements.

All prices exclude GST · billed in INR

No Mystery Platform Fees.

We believe your software bill should be understandable. Your MeloHello subscription covers your MeloHello platform. Third-party services such as WhatsApp/Meta messaging charges, payment gateways, SMS providers, AI providers, hosting-related services, or other external services may have their own charges. We will clearly communicate those costs instead of hiding them inside confusing pricing.

  • Simple subscription.

  • Transparent additional costs.

  • No unnecessary platform markup.

What your money covers — and what it doesn't.

  • Included in your subscription

    The MeloHello platform, your configured workflows, plan-level support, and the configuration work that fits your plan.

  • Larger custom development

    Substantial new modules or bespoke functionality can be scoped as a separate one-time development project. We quote it before starting, never during.

  • Third-party services

    WhatsApp/Meta messaging, payment gateways, SMS providers, AI providers and hosting-related services bill you directly at their own rates.

We won't tell you messaging is free. Meta charges for WhatsApp conversations, and those charges are set by them, not by us. We pass them through without a markup and show you where they come from.

How It Works

No sixty-day implementation. Four steps, and the first one is a conversation.

  1. 01

    Tell us about your business

    Tell us what your business does and how you currently communicate with customers.

  2. 02

    Start with MeloHello

    Choose the plan that fits your current needs.

  3. 03

    Configure your workflow

    We configure MeloHello around your business process.

  4. 04

    Grow from there

    As your business grows, add automation, AI, integrations, and custom features.

Your Business Data Matters.

These are the controls in place today. Where you see something listed, it is implemented — not planned.

  • Secure authentication

    Access to your workspace is gated behind authenticated sign-in.

  • Role-based access

    People see the parts of the business their role needs, and nothing more.

  • Tenant-separated data

    Each business operates in its own separated space.

  • Protected API access

    Programmatic access is scoped and authenticated rather than open.

  • Secure webhook handling

    Inbound events are verified before they can affect your workflows.

  • Controlled team permissions

    Who can reply, reassign, export or configure is your decision.

  • Infrastructure monitoring

    We watch the platform so problems surface before your customers notice.

  • Data backup strategy

    Data is backed up on a regular schedule with a documented restore path.

We are not going to list certifications we do not hold. If a specific compliance requirement matters to you, ask us directly and we will tell you exactly where we stand.

Questions we get before anyone signs up.

Including the one about whether ₹599 is really the whole bill.

  • What is MeloHello?

    MeloHello is a business communication and automation platform designed to help businesses manage customer conversations, follow-ups, automation and WhatsApp-based workflows.

  • Is MeloHello only for WhatsApp?

    MeloHello is designed with WhatsApp business communication at its core, while the platform can also be extended with additional integrations and business workflows.

  • Can you customize MeloHello for my business?

    Yes. Customization is one of MeloHello’s core ideas. We can configure workflows and, depending on the requirement, develop custom functionality.

  • Is ₹599 the total cost?

    ₹599/month is the MeloHello Starter subscription price, before applicable GST. Third-party services such as WhatsApp/Meta messaging charges may be billed separately.

  • Do I need technical knowledge?

    No. MeloHello is designed for business owners and teams, not developers.

  • Can I start small?

    Yes. Start with the Starter plan and upgrade as your requirements grow.

  • Can I request a custom feature?

    Yes. Tell us what you need. We’ll determine whether it can be configured within your plan or requires custom development.

  • Can my team use MeloHello?

    Yes. Team access and business-specific permissions can be configured depending on the plan.

  • Can I use my existing WhatsApp Business setup?

    It depends on how your current WhatsApp Business/Meta configuration is set up. Some businesses connect an existing setup directly, while others need onboarding work first. Share what you are using today and we will confirm what your setup requires before you commit to anything.

  • Do you charge large setup fees?

    Standard onboarding and configuration can be included depending on your plan. Substantial custom development may carry a separate one-time development cost, which we scope and quote with you before any work begins.

Still unsure about something specific to your business? Ask us directly.

Your Business. Your Workflow. Your MeloHello.

  • Start with the essentials.
  • Customize what matters.
  • Automate what wastes time.
  • Grow when you’re ready.
Start from ₹599/monthTalk to a MeloHello Expert

₹599/month + applicable GST

WhatsApp/Meta conversation or messaging charges, where applicable, are separate from your MeloHello subscription.

Tell Us What Your Business Needs.

A few details is all we need to come back with something concrete — not a generic brochure.

This is how we will reach you.

Helps us tell you what onboarding needs.

What should MeloHello help with?optional

Skip it if nothing comes to mind — we will ask.

No newsletter, no drip sequence. One reply from a person who has read what you wrote.